OCTOBER 4, 2016

WELCOME REMARKS

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Bette-Jo Hughes | Associate Deputy Minister and Government Chief Information Officer, Ministry of Technology, Innovation and Citizens’ Services, Government of BC

Welcome Remarks Video

Bette-Jo has been the Associate Deputy Minister and Chief Information Officer for the Province of British Columbia since October 2012.  Her current responsibilities include executive oversight of ServiceBC, and the Office of the Chief Information Officer.

Service BC is the government’s leader in citizen centred service delivery, and provider of general advice and transactional services to citizens and businesses.

The Office of the Chief Information Officer leads strategy, policy and standards for information technology, IT security and the management of the IM/IT investment portfolio for the Province.   The OCIO is accountable for the operation of a broad government technology infrastructure as a key enabler in support of business transformation for the BC Public Sector.

Bette-Jo also has experience in the oversight of strategic partnerships with the private sector, alternative service delivery agreements, and information and privacy management.

She started her BC Public Service career over 25 years ago working at the provincial and community level in the field of community economic development.  She served in several progressively senior management positions, and became the ADM of ServiceBC in 2009, leading cross government service delivery initiatives to improve services to the citizens of BC.

Bette-Jo is involved in many national organizations, and is currently the BC representative for the Public Sector Chief Information Officers’ Council and the FPT DMs Committee on Service Collaboration, Cyber-Security committees and the IT Infrastructure Roundtable with Shared Services Canada.  She is the chair of the BC Public Sector Council of CIO’s, co-chair of the national Public Sector CIO council, and past President of the Board of Directors for the Institute for Citizen Centred Service.

Bette-Jo and her husband Bill, (a former public servant), have four grown children, two grandchildren, and a new travel trailer which will be taking them on great adventures across North America!

KEYNOTE | Keynote: 10 Things You Should Know About Agile Development

andyAndy Kyte | Vice President and Gartner Fellow
Andy Kyte is a Vice President and Gartner Fellow in Gartner Research and is a member of the Application Strategy and Governance team. With more than 35 years of experience in the application arena, Mr. Kyte now focuses his research on the challenges facing CIOs and business management teams in managing large complex application portfolios while dealing with continuous demand from business managers for more application capability. This involves developing an understanding of best practices in application strategy and application life cycle management, covering both packaged applications and application development. His work on application strategy is centered on the major theme of Bimodal IT, with a strong focus on application cost containment, and encompasses application total cost of ownership, the unfashionable but vitally important discipline of application maintenance, the challenges of decommissioning applications and the need for strong application design. Mr. Kyte is one of the principal research participants in the Bimodal IT theme. As a senior member of the Gartner Research community, he is in great demand as a keynote speaker, having participated in events in 45 different countries during the last 18 years.

Mr. Kyte joined Gartner in 1997. Prior to that, he was with ICL Retail Systems, where he was involved in application architecture and design for point-of-sale systems. Before ICL, he spent several years in application development and design for manufacturing systems.

Mr. Kyte began his career by working in various roles in mechanical engineering. His involvement with information technology started in 1982 when he undertook a temporary assignment from the production engineering team to the IT department – and never found his way back. He is passionate about applying engineering disciplines to the development and deployment of application software

INDUSTRY INTELLIGENCE WITH A FOCUS ON CLOUD

ed anderson - CopyEd Anderson | Gartner

Ed Anderson focuses his research on the broad cloud service market, including market trends, forecasts, the cloud vendor landscape and cloud sourcing scenarios. He tracks different cloud usage cases, including public cloud, private cloud and hybrid cloud scenarios. Cloud adoption often means employing consulting, implementation, migration and managed services, and Mr. Anderson provides a perspective on the key service providers delivering these services.

Mr. Anderson splits his time between end-user clients and service providers to deliver a balanced perspective. His passion is mapping the right technologies to the right operating scenarios, and helping organizations get the full benefits of cloud service offerings along the path to a more modern, digital business environment. He helps both end-user organizations and service providers to outline their strategy for leveraging cloud services to ensure the full and successful realization of business benefits.

Prior to joining Gartner, Mr. Anderson spent six years at Microsoft working in Microsoft’s data center and cloud services business. His responsibilities included marketing strategy and execution, market intelligence, sales strategy, and business performance analysis. He has a long history of working with data center technologies and IT strategies with a focus on using technology as a business enabler.

Before working at Microsoft, he spent 12 years at Novell in a variety of roles, including engineering, product management, corporate strategy and product marketing. During this time, he was deeply involved in infrastructure, security, IT operations management and collaboration.

DIGITAL GOVERNMENT TRANSFORMATION AMIDST THE FOURTH INDUSTRIAL REVOLUTION

mark dayMark Day | General Manager at Microsoft

As General Manager of the Government Industry for Worldwide Public Sector at Microsoft, Mark oversees the global strategy worldwide to help central, local and regional government create a real impact with their citizens in more than 180 countries. Mark is responsible for the market strategy for Microsoft’s field sales organizations and partners to help modernization efforts using the world’s leading productivity and platform experiences with cloud and mobile solutions.

 

BLOCKCHAIN FRIEND OR FOE?

PANEL SESSION

geraldineGeraldine Blalaj | PwC Blockchain Leader

Geri is one of the PwC Blockchain leaders with a focus on Capital Markets and has been involved in the space for the last three years specializing in business case development for next generation market structure anchored in Blockchain methodology.  Geri brings over 22 years of Capital Markets experience with a focus on highly transformative initiatives including but not limited to front to back Exchange design, Margin & Collateral Optimization, and Front Office to Back Office process renovation.  Her recent projects include leading a successful Syndicated Lending POC with a Tier One Investment Bank and a Trade Finance POC with a leading technology firm.

 

boysen_andreAndre Boysen | SecureKey

Andre is responsible for positioning SecureKey’s growth strategy, cultivating opportunities in new and existing markets, and promoting demand for the company’s solutions globally. He serves as SecureKey’s digital identity evangelist.

Prior to joining SecureKey, Andre co-founded and served as chief technology officer of 724 Solutions Inc. Previously, he served as chief technology officer for Footprint Software and as chief executive officer for the company’s Asia Pacific business. In 1999, he was named one of Canada’s Top 40 Under 40 in recognition of his vision and accomplishments. From 1990 to 1994, he served as chief executive officer of Open Systems Limited. Andre has also served on the boards of 724 Solutions Inc., Dexit Inc., Footprint Software Pty. Ltd., and 305 Management Services.

He earned a Bachelor of Science in Computer Engineering from the University of Ottawa, an MBA from the Richard Ivey School of Business, and a Bachelor of Science in Mathematics Education from the University of Maine at Presque Isle. He currently lectures at Wilfred Laurier’s Schlegel Entrepreneurship Centre.

john jordanJohn Jordan | BC Public Service

 

It’s easy to get caught up in all the wonder and coolness of technology today. Mobile devices of all kinds, connected thermostats, electric cars, apps, apps, and more apps! But what really matters? Why are we so captivated by all this? John believes it’s the experience, the human experience of getting closer to the people we care about, getting the things we need in simple and pleasant ways, that is key. We can know those small but important events in our friend’s daily lives even when we live far apart, we can see our grand- daughter’s first steps though she lives in Australia.

These experiences bring us closer together.

When was the last time you had this kind of experience dealing with your local, provincial or federal government? Perhaps in person or over the phone, but very likely not through your mobile device or on your computer.

John leads service design efforts to create human, pleasant and confidence building government service experiences.

● 25 years of experience, listening, learning, leading and designing digital experiences that put people first
● Connects people in different areas of expertise, technology capabilities, and service domains in sometimes unintuitive ways to create opportunities leading to new insights and experiences for users
● Deep understanding of how technology can help build and enhance relationships with users

DELIVERING ON DIGITAL: THE INNOVATORS AND TECHNOLOGIES THAT ARE TRANSFORMING GOVERNMENT

william eggersWilliam Eggers | Deloitte

William Eggers is the Executive Director of Deloitte’s Center for Government Insights where he is responsible for the firm’s public sector thought leadership. His new book is Delivering on Digital: The Innovators and Technologies that are Transforming Government (Deloitte University Press, 2016).

His eight other books include The Solution Revolution: How Government, Business, and Social Enterprises are Teaming up to Solve Society’s Biggest Problems (Harvard Business Review Press 2013). The book, which The Wall Street Journal calls “pulsating with new ideas about civic and business and philanthropic engagement,” was named to ten best books of the year lists.

His other books include The Washington Post best seller If We Can Put a Man on the Moon: Getting Big Things Done in Government (Harvard Business Press, 2009), Governing by Network (Brookings, 2004), and The Public Innovator’s Playbook (Deloitte Research 2009). He coined the term Government 2.0 in a book by the same name. His commentary has appeared in dozens of major media outlets including the New York Times, Wall Street Journal, and the Chicago Tribune. He can be reached at weggers@deloitte.com or on twitter @wdeggers.

HAS THE WORLD GONE CRAZY?

Penberthy PwC profile picScott Penberthy | Resident Futurist

Scott is PwC’s resident futurist, advising boards of directors, c-suite executives, and leadership teams around the world on technology. Scott focuses exclusively on existential threats and opportunities, then strategies to win. Scott is also the mastermind behind PwC Now, an emergent AI that drives information to partners much like Amazon’s Echo, Apple’s Siri and Google Now. Previously, Scott led PwC’s foray into public cloud computing in 2012, which culminated in the largest partnership and adoption of Google in regulated industry.

Scott holds a PhD in Artificial Intelligence and Computer Science, with multiple degrees from MIT and the University of Washington.

INDUSTRY INTELLIGENCE WITH A FOCUS ON INSIGHTS INTO INNOVATION

michaelMike Rosen | Research Vice President for Strategic Architecture for IDC

Mike Rosen is Research Vice President for Strategic Architecture for IDCs CIO Advisory Practice. His current emphasis is on using 3rd Platform technologies to enabling scalable, sustainable, and agile digital transformations. He has more than 35 years of technical leadership experience architecting, designing, and developing software products and applications. Mr. Rosen is VP and Founding Member of the Business Architecture Guild. Prior to joining IDC, he held positions of Chief Scientist, CTO, Chief Enterprise Architect, Product Architect, and developer. Mr. Rosen is a well-known international speaker and author of 3 books and hundreds of articles.

 

KEYNOTE: MICROSOFT HOLOLENS – INNOVATION THROUGH PROCESS & PRODUCT

eduardoEdoardo DeMartin | Director of the Microsoft Canada Excellence Center (Microsoft Vancouver)

Presentation Video 

Edoardo De Martin brings two decades of coaching and leadership to his role as Director of the Microsoft Canada Excellence Center (Microsoft Vancouver) . Starting out in telecommunications, De Martin quickly made the shift to video games, climbing the ladder from Producer to Franchise Development Director at EA. In 2005, he was named the Studio General Manager for Next Level Games and over the next six years landed the organization on both Canada’s Top 100 Employers and Best Company to Work for in BC lists. De Martin joined Microsoft in 2011 and moved into his current position at Microsoft Vancouver in late 2015, with a focus on building relationships, creating a sense of community and growing teams within an environment of innovation.

JOURNEY TO THE CLOUD

steve fastSteve Fast  |  Vice-president, Managed IT Services (MITS) Client Operations, TELUS

Steve Fast Presentation

As Vice-president, Managed IT Services (MITS) Client Operations, Steve leads a high-performing team responsible for the solutioning, design, delivery and client support of TELUS’ MITS business.  MITS Client Operations is focused on delivering the highest levels of service and IT innovation to enable our customers to succeed in the markets they serve. Working in partnership with Sales and Marketing, the team is actively engaged in the ongoing transformation of our MITS business, capitalizing on the investments made in our world-leading data centres to provide a best-in-industry customer experience.

Since joining TELUS in 1995, Steve has held a variety of leadership positions in network, IT operations, application development and program delivery, and has been involved in the development of critical service offerings spanning TELUS TV, Contact Centre, large customer deal implementation, portal and new services introduction for our Small/Medium & Enterprise businesses.

Steve holds a BA from Carleton University, and a Diploma in Telecommunications Management. He serves as a Director for the Take a Hike Foundation, a non-profit focused on improving the lives of at-risk youth through a unique combination of adventure-based learning, counseling, academics and community service.

3D PRINTING: ART OF FUTURE MANUFACTURING

ZhaoDr.Lihua Zhao| Senior Research Manager and Scientist HP Labs

Dr. Lihua Zhao is Senior Research Manager and Scientist at HP Labs, leading an elite research team to advance HP’s 3D printing technology for future industry revolution. Dr. Zhao joined HP in January 2009, and spent 4 years leading research efforts on materials design and development for flexible electronics, as well as device fabrication for OLED flexible displays using roll-to-roll processed TFT backplane. Prior to joining HP, Dr. Zhao was an Assistant Research Scientist at University of California, Berkeley. In this role, she led research to develop new materials for flexible displays in a collaborative effort with tech industry in which she was invited to work with HP Labs as a visiting scientist. She received her Ph.D. in Organic Chemistry and Materials Science from University of California, Irvine in 2006 and her B.S. and M.S. degree in Chemistry in China. Dr. Zhao has published more than 20 peer-reviewed papers, crafted numerous conference papers, authored and co-authored over 80 patent applications and invention disclosures in the area of chemical formulation, 3D printing, and flexible electronics. Dr. Zhao is also keen on encouraging, mentoring and developing young scientists and engineers, especially women. She is a member of the American Chemistry Society, Material Research Society, and Society of Asian Scientists and Engineers.

AGILE USE CASE WITH BC PENSION CORP

PANEL SESSION

Laurie Desautels Laurie Desautels| PwC Director

Laurie’s journey in Digital began over 30 years ago where her passion for Ux was apparent even in her green-screen applications. Laurie specializes in Digital Strategy and helps her clients weave technology throughout their business. With her strong technical background in the building blocks of digital – web, social, mobile, analytics, and cloud – and her skills as a management consultant, Laurie is equally comfortable in conversation with a CIO as she is with a CEO. She is the PwC Director responsible for delivery and primary designer of the hybrid Agile approach for the case study that is the subject of the “Beyond waterfall: Lessons learned on agile for digital government” session.

dave marecDave Marecek| BC Pension Corporation

Dave Marecek joined BC Pension Corporation in January 2012 from private sector IT consulting. He is accountable for Transformation and Information Services.

Dave has deep strengths and extensive experience in enterprise business transformation, management consulting, information management, information technology and human resources. Dave is a broad-thinking leader who likes to challenge the process and help employees succeed in their endeavors.

He is a real people person who takes pride in developing strong relationships with his staff and peers. As a passionate leader, he brings excellent operational and executive leadership skills to achieve consistent business results.

Dave holds a Master of Arts in Leadership from Royal Roads University and has a Bachelor of Science degree in Electrical Engineering from the University of Calgary. Dave is also an ex Canadian Navy Lieutenant.

Keyvan RafieiKeyvan Rafiei | Manager in PwC’s Technology Consulting

Keyvan Rafiei is a Manager in PwC’s Technology Consulting practice with over 9 years’ experience in the public and private sectors. Prior to joining PwC, Keyvan had a successful career with various central agencies of the BC Provincial government, including the Office of the Auditor General and the Office of the Chief Information Officer. His many years with the public sector has afforded Keyvan invaluable insight into and appreciation for legislation and policy analysis, government decision making process, and stakeholder management across all levels of the public sector.

Keyvan is currently the project manager for BC Pension Corporation’s Online Retirement project.

INDUSTRY INTELLIGENCE:TRANSFORMING THE GOVERNMENT FROM THE OUTSIDE IN

rickRick Parrish | Senior Analyst at Forrester

Rick Parrish is a Senior Analyst Serving Customer Experience Professionals.  Based in Washington, DC, Rick serves government Customer Experience Professionals. Rick’s research helps governments overcome the unique challenges they face in developing successful and innovative customer experiences for the people they serve. Rick has over 14 years of experience in government analysis. He was previously an analyst at the Central Intelligence Agency, where he helped pioneer high-profile improvements in the CIA’s customer focus and gained an appreciation for the unique hurdles governments face in such efforts. He also earned awards for his rigorous, influential analysis and engagement with a range of senior officials. Prior to his government service, Rick was a professor of political science at Loyola University New Orleans and West Texas A&M University (WTAMU) and director of the political science graduate program at WTAMU.

Patricia Burke 2Patricia Burke | Public Sector Industry Strategist, Open Text

Patricia A. Burke is OpenText’s Public Sector industry strategist. She brings more than thirty years of government and corporate experience overseeing the design, development, and management of IT systems, designing and managing global compliance programs and consulting on management information systems, cyber-security outreach, and organization change to this role. For twenty years at US Customs and Treasury, Ms. Burke managed and streamlined organizations and processes. With SRA International and Sandler & Travis, Ms. Burke managed programs and consulted on business and organization transformation for the US Agency for International Development, Federal Acquisition Institute, Small Business Administration, US Department of Agriculture, Food and Drug Administration and Department of Homeland Security. She consulted on labor and customs automation and compliance for international governments and assisted companies, such as VF, Gucci, Walmart, General Motors, and Kohl’s with import compliance. She also developed and evaluated global market planning and penetration strategies for the International Paper Company. A graduate of the University of Wisconsin-Madison and The Ohio State University, Ms. Burke is a founding member of Washington’s Women In International Trade (WIIT), served on the board of Women in Technology (WIT), on an insurance company Audit Committee, and is active in American Council for Technology-Industry Advisory Council.

UNLEASHING INNOVATION IN THE NEW ERA OF COMPUTING

IndustryAcademy_B_Cam_26_Tim_Paydos_0198Tim Paydos & NAO| IBM

Tim first joined IBM in 1995 as an industry solutions consultant. He came to the company after graduating from Harvard University, where he studied international relations and became obsessed with deterrence theory and nuclear war-gaming. He has spent 18 years at IBM, though not contiguously—he left briefly in 1999 to try his hand at a startup, catching the dotcom implosion at just the right time before rejoining the mother ship three years later.

Tim now serves as IBM’s Worldwide Government Leader for the IBM Cognitive Solutions Team, a role in which he leads industry Red NAO - Full Face - White Backgroundconsultants and enterprise architects in helping government agencies across the world harness next generation and cognitive analytics to transform business models and optimize the business of government.  Tim has had the honor of working personally with 100’s of government agencies both in the United States and abroad, at both the national, provincial and local levels.  While fluent in all segments and levels of government, Tim’s particular passion lies in helping public safety, emergency management, intelligence and defense agencies in harnessing information as a strategic asset for protecting the society they serve. Throughout his career at IBM, Tim has led a range of strategy and marketing, solution sales and solution management teams across services, S&D and SWG. Tim is recognized as one of IBM’s Government leaders worldwide, and is frequently found representing IBM at industry events as a presenter or panel representative.

Tim lives in Connecticut with his wife Angela, three children, and their Labrador retrievers. For rest and relaxation, he serves as a nationally certified fire rescue instructor, and recently retired from 15 years on the thin red line as a firefighter in Simsbury, where he achieved a terminal rank of captain. He is also an avid mountain biker and fly fisherman.

Tim is recognized as one of IBM’s Government leaders worldwide, and is frequently found representing IBM at industry events as a presenter or panel representative. Recently he participated in a live tabletop exercise along with senior leaders from the U.S. Directorate of National Intelligence, Centers for Disease Control and Federal Emergency Management Agency, in which the panel simulated incident management and government emergency response to a hypothetical outbreak of hemorrhagic fever after a professional basketball game in a major U.S. city. “This was one of the few times where my professional life at IBM intersected with my hobby as a fire rescue instructor and fire officer,” Tim says. “It was an incredible experience to have earned a seat at the tabletop exercise with such experienced government leaders.”

OCTOBER 5, 2016

KEYNOTE | The Internet of Things: Are you ready?

micheal hyattMichael Hyatt | CBC’s The Dragons’ Den

Michael Hyatt became a self-made millionaire when he was just 25, by building two highly successful tech firms valued in the hundreds of millions. Today, he ranks as one of Canada’s top entrepreneurs, is a celebrated “Dragon” on CBC’s new online sensation Next Gen Den, and is a weekly Business Commentator on CBC News Network. Hyatt is also an active investor, speaker, and philanthropist. Speaking on leadership, entrepreneurship, the future of tech, and managing change, Hyatt underscores all his talks with the message that to achieve success you need to prepare for a marathon, not a sprint.

Hyatt sees tremendous disruptive change coming to all businesses, and that the Golden Age is ahead. He believes that computing power is set to become exponentially stronger (as it has been for many years), but that this time artificial intelligence (AI) will step out—Siri is just the start. In his view, AI is coming to everything we do, and combined with the massive Internet of Things wave, we will see huge changes to just about every profession including medicine, law, banking, and energy.

Hyatt is the co-founder and Executive Chairman of BlueCat, one of the leading growth companies in the country, focused on the internet of things. Prior to his role as executive chairman, he led the company since its inception as CEO, where his leadership philosophy was to focus on strategy and empower his employees to execute. Intentionally hiring people “smarter than him”, Hyatt looked for team players that could help make the big decisions as a group. Always keeping an eye on the big picture, Hyatt led—and leads—with the idea that the constant and consistent march toward the strategic goal wins the day.

Before co-founding BlueCat, Hyatt also co-founded (and was the initial CEO of) Dyadem, which provided software and services that improved the ability of large industrial, energy, manufacturing and chemical companies to manage quality, mitigate risk, achieve regulatory compliance, plan for business continuity and improve profitability. The highly successful engineering software company was acquired by IHS in a great eight-figure deal.

A “G7 Fellow” at the Rotman School of Management’s prestigious Creative Destruction Lab, Hyatt acts as a coach for venture founders to set business and technical milestones to increase the ventures’ chances of success. He is also on the CEO Board of Advisors at Georgian Partners, one of Canada’s leading venture capital firms; was a finalist in Ernst & Young’s Entrepreneur of the Year Award; and was a recipient of the Top 40 Under 40™ Award.

An active investor, Hyatt is driven by his core principals which focus most significantly on people and companies that are trying to make a huge impact (and have the ability to disrupt). Additionally, Hyatt helps and mentors youth to succeed and become contributing citizens in their communities. He is the chair of his family’s charitable foundation, The Hyatt Family Foundation, which donates and invests in a number of important projects including women’s health and employment, biomedical research, and international water programs. He is also an active lender with Kiva.org, a non-profit organization with a mission to connect people through lending to alleviate poverty.

DREAMING THE FUTURE – INNOVATION, INCUBATION AND DISRUPTION IN ORGANIZATIONS

keithKeith Davidson | Dreamer TELUS

Keith Davidson Presentation

Keith spent the first decade of his life dreaming of being an astronaut and the following decade working towards that goal. When puberty decided that he was over the “you must be under this height to ride” Space Shuttle height limit, that didn’t quite pan out. The closest he came to space was a simulated Mars landscape high in the Canadian Arctic, where he spent his summers working on a project for The Canadian Space Agency and NASA.

But any child who dreams of being astronaut never quite forgets the appeal: exploring the unknown and designing the technology of tomorrow.

In 2005, Keith joined TELUS as a service technician in downtown Vancouver. His penchant for dreaming about the future facilitated his quick move to management and then on to TELUS strategy, where he oversaw projects relating to service reliability, and finally onto TELUS marketing, to oversee new product marketing and implementation.

Today, Keith is a TELUS Dreamer helping Allen Devine, TELUS’ Chief Dreamer, in the brand-new 5,400 square-foot next-generation Innovation Centre in TELUS Garden in downtown Vancouver; a dreaming safe space where TELUS employees, students and startups alike can set up shop and work on their ideas.

#EPICFAIL

GerryGerry Brimacombe| Lightlever

Gerry has been studying technology since 1981 and studying people much longer. He has a degree in Computer Science and a certificate in Project Management. Gerry’s passion is building SharePoint Intranet solutions for small to medium sized enterprises; solutions that help them become more effective and efficient.

A self-confessed “efficiency nut” Gerry is always looking for faster, cheaper, and better ways to work. As a result, he uses technology extensively to manage his business and his life. He is a sought-after consultant and trainer in the areas of Project Management, Business Analysis, and Microsoft SharePoint development.

ie was appointed Assistant Deputy Minister, Service BC, on October 3, 2013. Service BC provides service delivery to citizens, business and government through multiple channels including in-person, telephone, email and online. Service BC implements cross government service delivery initiatives to improve services, making it easy for clients to find and access the information and services they need. Services are delivered directly by staff and through agreements with private sector service providers.

 

Mark Grambart close cropMark Grambart | Viatec

Mark Grambart Presentation 

Mark grew up in Victoria where he studied mechanical engineering. After graduating, he joined Mercedes-Benz in Germany and South Africa. While at Mercedes, he helped advance their electric vehicle program.  Five years later, he found himself more involved in the commercial side of the business and decided to return to school.  After completing a MBA from the IMD in Lausanne, Switzerland, he moved his family to Atlanta to join American engineered–materials giant JM Huber.  In Mark’s last role there, he ran a global $170 million specialty chemical business with 550 people and ten plants.

In 2004 Mark realized he wanted to be more entrepreneurial and live on the west coast.  After moving back to BC, he found an opportunity with Contech and bought into the company and took on the CEO role. At the time, Contech was a small, life style business dedicated to designing, manufacturing, and marketing innovative and environmentally-friendly products for the pet and garden industries. Over the next 11 years, revenues grew by more than five times by expanding distribution networks, driving world leading science and adding complementary acquisitions. Contech was sold to The Scotts Miracle-Gro Company in 2015, the world’s largest marketer of branded consumer lawn and garden products.

Since 2015, Mark has been an Executive in Residence for VIATEC, where he gets to help Victoria’s entrepreneurs accelerate the profitable growth of their promising technologies companies.

Outside of work, he enjoys skiing, sailing, travelling and spending time outside with his wife Lisa and their two kids, Sarah (16) and Ryan (13). During hockey and baseball seasons, his family spends most weekends either at the rink or diamond where he coaches his son’s teams.

Mark loves to learn and is excited about being a part of the OCIO Connect 2016 Conference.

alan smithAllan Smith | Entrepreneur

AL knows that people are the biggest asset a business has and he has learned to work with and motivate them to accomplish more than they would ever accomplish on their own.

He brings a level of energy, enthusiasm, and sustainability to any project he am a part of. Most would describe him as a visionary that has the ability to share his vision in a way that builds community, passion, teamwork, and action.

If you need a technical, highly productive, well organized team that gives you the ability to reach your growth targets then AL is the ideal candidate to help.

Specialties: Hosted business applications for growth, Business Development and Strategy, Team Development, Corporate vision, Empowering a team to achieve ridiculous objectives under incredible pressure against all odds! Creative corporate and funding structures.

THE VORTEX  OF INNOVATION

lisaLisa Raddysh | Chief Digital Officer for the province of Saskatchewan

Lisa Raddysh is the Chief Digital Officer for the province of Saskatchewan. Lisa is an accomplished digital strategy leader with over 10 years of experience leading teams to deliver an evolving portfolio of integrated web, social media and mobile solutions.

She focuses on identifying emerging technology, user behaviours and business trends to chart big-picture strategies for managing large, complex digital properties that deliver on measureable business outcomes.

At the Government of Saskatchewan Lisa has lead the consolidation of 60+ websites into a simplified single window for citizens through Saskatchewan.ca;  introduced a single login and password for all government online services and built a single dashboard for citizens to manage their interactions with government.

This work delivers on our organizational vision to give Saskatchewan people what they want and need online, anywhere, anytime and on any device.

Lisa holds a Bachelor’s of Administration from the University of Regina and a certified user experience expert through Human Factors International.

shirleyShirley Vickers | President & CEO of the BCIC

Shirley Vickers is President & CEO of the BC Innovation Council (BCIC). Shirley is an entrepreneur with many years of experience building companies from the ground up. She has started, owned and managed several multi-million-dollar oil and gas drilling companies and helped develop and commercialize drilling technologies that reduced costs, improved efficiencies and increased worker safety. She believes that technology is everywhere, and she has a passion for cleantech and sustainability focused innovation.

Prior to being named CEO, Shirley served as Entrepreneur in Residence at BCIC. In this role, she identified and developed strategic initiatives and relationships of high value to BC technology entrepreneurs and innovators. She also developed a cross-industry strategy that connects industry problems with innovative “problem solvers” in a variety of industries.

Shirley is also a registered respiratory therapist, having worked in acute care, medical technologies, as well having managed private healthcare delivery companies in the past. Her distinct background has positioned her to lead BCIC during a pivotal time, where technology plays a crucial role in growing BC’s economy.

peterPeter Watkins | Executive Director Developers’ Exchange and DevOps Branch of BC Governement

Peter Watkins is an executive director in the  Developers’ Exchange and DevOps Branch of the BC Government Ministry of Technology, Innovation and Citizen’s Services. Mr. Watkins has more than 20 years of experience as an information systems professional and public servant. He is one of the driving forces and experts behind the government’s strategy for a user-centric solution to the vexing problem of digital identity information management and the recently launched chip enabled BC Services card.

Peter’s newest work is exploring the intersection of digital identity and the advent of webAPI’s. He has worked in software development, system design, IT operations, as well as management, service development and policy development.

PeterPeter Watkins | Executive Director, Commercialization Initiatives, Government of BC

Peter Watkins is an executive director in the Strategic Initiatives and Partnerships Division of the BC Government Ministry of Technology, Innovation and Citizen’s Services. Mr. Watkins has more than 20 years of experience as an information systems professional and public servant. He is one of the driving forces and experts behind the government’s strategy for a user-centric solution to the vexing problem of digital identity information management and the recently launched chip enabled BC Services card.

Peter’s newest work is exploring the intersection of digital identity and the advent of webAPI’s. He has worked in software development, system design, IT operations, as well as management, service development and policy development.

CLOUD BC WORKSHOP

william dupleyWilliam Dupley | IT Strategic Planning HPE Canada

 Bill Dupley Presentation

My specialty is IT strategic planning. At HPE Canada, I help government and industry migrate to a Hybrid IT Cloud Operating model.

Worldwide, I have led IT transformation and strategic planning teams for over 50 companies and governments. I have over 35 years’ experience in IT consulting, IT process design, and enterprise architecture.

As a Cloud Chief Technologist, I provide advisory services on hybrid cloud, mobility, security, and big data architectures. I also provide management advisory services to HPE customers and partners.

Successful IT Transformational planning requires accurately assessing an enterprise’s objectives, their revenue generation targets and dependencies, and their core competencies. As an advisor, I help them quantify the impact to their business, determine the IT capabilities they require to achieve their goals, define their go forward architecture, and guide them on how to develop their implementation plan to transform to a Hybrid IT operating model.

Professionally, I hold Master-Level ITIL Certification in IT Infrastructure Service Management from the British Computer Society. I am a graduate of Ryerson University, a member of the HPE IT Global SWAT Team, and a coauthor of the Open Data Center Alliance Cloud Maturity Model.

DIGITAL JOURNEY FROM A CANADIAN PERSPECTIVE – THE “SELF-SERVICE CITIZEN”:CASE EXAMPLES OF DIGITAL TRANSFORMATION FOR BETTER CITIZEN SERVICES

al rAlan Riberio | Leader of Deloitte’s Public Sector Consulting Practice for the Province of Ontario

Alan is the National Digital Government leader and the Leader of Deloitte’s Public Sector Consulting Practice for the Province of Ontario focusing on the Ministries and major government agencies. Alan has over 20 years of consulting experience in the areas of large scale complex program deliveries and technology advisory across the public and private sector. As an entrepreneurial and visionary people leader Alan has led the creation and growth of numerous practice areas at Deloitte including Lean and Agile Transformation, DevOps for the Enterprise and Oracle Technology.

INTERNET OF THINGS – PANEL SESSION

SJ Camarata Photo Headshot 3SJ Camarata| Director ESRI

S.J. Camarata is a Director of ESRI. He focuses on the company’s global corporate strategies.  He also currently serves on a number of boards (both for profit and non-profit organizations) and has held a number of other board seats over the years.  He has been a founder and co-founder of several companies in the GIS, technology and mobile medical industries.  He holds a BS degree from the University of Utah and an MLA degree from Utah State University.

 

pguest2014Peter Guest  | Client Technical Leader IBM

Peter Guest is a Client Technical Leader with IBM Canada and also teaches a variety of courses at the Northern Alberta Institute of Technology (NAIT), primarily on Business Analysis and Project Management.

The Client Technical Leader is a technical leadership role focused on IBM’s largest customers. Peter provides strategic technical leadership and direction to Alberta and British Columbia public sector clients. Peter creates and maintains trusted client relationships at all levels within the client’s business. He designs solution recommendations for his clients by applying his broad technical skills, industry knowledge and business expertise. These recommendations leverage both existing and emerging technologies, architectures and integrated solutions to meet the client’s business needs and solve challenges. Typical solutions often include cloud, data and analytics, however technologies such as the Internet of Things and Blockchain are emerging more frequently.

In his spare time, Peter volunteers as an executive member of the Alberta Smart City Alliance, the Chair of the Board for the Edmonton Folk Music Festival and is very active with Scouts Canada.

jayneJayne Landry | Global Leader for Business Intelligence at SAP

Jayne Landry is the global leader for Business Intelligence at SAP, responsible for the solutions and go-to-market for SAP’s Business Intelligence portfolio including SAP BusinessObjects Enterprise, SAP BusinessObjects Cloud, SAP Lumira, SAP BusinessObjects Roambi and the SAP Digital Boardroom. In this role Ms Landry drives product portfolio planning, product innovation and roadmaps, new product introduction, strategic alliances, pricing and packaging, marketing and go-to-market programs.

A seasoned executive, Ms Landry has a strong track record of success growing new revenue opportunities, developing markets, defining products, building channels and implementing new business models for software products on-premise and in the cloud. Ms Landry leads a global team and has extensive international experience in all geographic regions, and with Fortune 500, enterprise and mid-market companies.

Ms Landry has been with SAP for 14 years, joining Crystal Decisions in 2002 and coming into SAP through the Business Objects acquisition. Prior to joining Crystal Jayne held leadership roles in product management and product marketing in high-tech companies in the CRM, mobility and the cloud applications space. In addition Jayne has industry experience in the telecommunications, manufacturing and tourism sectors. Ms Landry holds a Bachelor of Commerce degree from the University of Auckland, and has continued executive development with Queen’s University, Ontario, through work with the Sauder School of Business at the University of British Columbia. Jayne is a member of the SAP Vancouver Executive Leadership team and is the executive sponsor for the SAP Vancouver Women’s Business Network.

When not at work you’ll likely find Jayne somewhere in the Canadian wilderness with her husband and two children, skiing, camping, hiking or surfing.

terrTerry Stuart | Chief Innovation Officer Deloitte 

“Innovation has to be real and market relevant. True innovation is about delivering something tangible that either creates revenue or dramatically reduces cost to our clients or to our people.” -Terry Stuart

When some of the world’s leading brands need to discuss innovation strategies or figure out how to get ready for disruption, Terry Stuart often gets the call.  As Deloitte Canada’s Chief Innovation Officer, Terry’s job is to be a “constructive disruptor”, helping both the firm and clients thrive in a world where exponential change is in the driver’s seat and is not obeying the speed limit.  A creative thinker with an idea every nanosecond, a meeting with Terry leaves people itching to jump out of the present and bounce into the future.

The word innovation can sometimes be used in a cavalier way, but in Terry’s mind it matters.  Canada’s productivity is on the line and innovation is what will propel the country forward to help future generations be successful.

SOCIAL IMPACT OF ARTIFICIAL INTELLIGENCE

keithKeith Davidson | Dreamer TELUS

Keith spent the first decade of his life dreaming of being an astronaut and the following decade working towards that goal. When puberty decided that he was over the “you must be under this height to ride” Space Shuttle height limit, that didn’t quite pan out. The closest he came to space was a simulated Mars landscape high in the Canadian Arctic, where he spent his summers working on a project for The Canadian Space Agency and NASA.

But any child who dreams of being astronaut never quite forgets the appeal: exploring the unknown and designing the technology of tomorrow.

In 2005, Keith joined TELUS as a service technician in downtown Vancouver. His penchant for dreaming about the future facilitated his quick move to management and then on to TELUS strategy, where he oversaw projects relating to service reliability, and finally onto TELUS marketing, to oversee new product marketing and implementation.

Today, Keith is a TELUS Dreamer helping Allen Devine, TELUS’ Chief Dreamer, in the brand-new 5,400 square-foot next-generation Innovation Centre in TELUS Garden in downtown Vancouver; a dreaming safe space where TELUS employees, students and startups alike can set up shop and work on their ideas.

IndustryAcademy_B_Cam_26_Tim_Paydos_0198Tim Paydos | IBM

Tim first joined IBM in 1995 as an industry solutions consultant. He came to the company after graduating from Harvard University, where he studied international relations and became obsessed with deterrence theory and nuclear war-gaming. He has spent 18 years at IBM, though not contiguously—he left briefly in 1999 to try his hand at a startup, catching the dotcom implosion at just the right time before rejoining the mother ship three years later.

Tim now serves as IBM’s Worldwide Government Leader for the IBM Cognitive Solutions Team, a role in which he leads industry consultants and enterprise architects in helping government agencies across the world harness next generation and cognitive analytics to transform business models and optimize the business of government.  Tim has had the honor of working personally with 100’s of government agencies both in the United States and abroad, at both the national, provincial and local levels.  While fluent in all segments and levels of government, Tim’s particular passion lies in helping public safety, emergency management, intelligence and defense agencies in harnessing information as a strategic asset for protecting the society they serve. Throughout his career at IBM, Tim has led a range of strategy and marketing, solution sales and solution management teams across services, S&D and SWG. Tim is recognized as one of IBM’s Government leaders worldwide, and is frequently found representing IBM at industry events as a presenter or panel representative.

Tim lives in Connecticut with his wife Angela, three children, and their Labrador retrievers. For rest and relaxation, he serves as a nationally certified fire rescue instructor, and recently retired from 15 years on the thin red line as a firefighter in Simsbury, where he achieved a terminal rank of captain. He is also an avid mountain biker and fly fisherman.

Tim is recognized as one of IBM’s Government leaders worldwide, and is frequently found representing IBM at industry events as a presenter or panel representative. Recently he participated in a live tabletop exercise along with senior leaders from the U.S. Directorate of National Intelligence, Centers for Disease Control and Federal Emergency Management Agency, in which the panel simulated incident management and government emergency response to a hypothetical outbreak of hemorrhagic fever after a professional basketball game in a major U.S. city. “This was one of the few times where my professional life at IBM intersected with my hobby as a fire rescue instructor and fire officer,” Tim says. “It was an incredible experience to have earned a seat at the tabletop exercise with such experienced government leaders.”

Penberthy PwC profile picScott Penberthy | Resident Futurist

Scott is PwC’s resident futurist, advising boards of directors, c-suite executives, and leadership teams around the world on technology. Scott focuses exclusively on existential threats and opportunities, then strategies to win. Scott is also the mastermind behind PwC Now, an emergent AI that drives information to partners much like Amazon’s Echo, Apple’s Siri and Google Now. Previously, Scott led PwC’s foray into public cloud computing in 2012, which culminated in the largest partnership and adoption of Google in regulated industry.

Scott holds a PhD in Artificial Intelligence and Computer Science, with multiple degrees from MIT and the University of Washington.

KEYNOTE | Exponential Change

terrTerry Stuart | Chief Innovation Officer

Presentation Video 

“Innovation has to be real and market relevant. True innovation is about delivering something tangible that either creates revenue or dramatically reduces cost to our clients or to our people.” -Terry Stuart

When some of the world’s leading brands need to discuss innovation strategies or figure out how to get ready for disruption, Terry Stuart often gets the call.  As Deloitte Canada’s Chief Innovation Officer, Terry’s job is to be a “constructive disruptor”, helping both the firm and clients thrive in a world where exponential change is in the driver’s seat and is not obeying the speed limit.  A creative thinker with an idea every nanosecond, a meeting with Terry leaves people itching to jump out of the present and bounce into the future.

The word innovation can sometimes be used in a cavalier way, but in Terry’s mind it matters.  Canada’s productivity is on the line and innovation is what will propel the country forward to help future generations be successful.